You are only permitted to be logged into your account on one device. If you access the event page from multiple devices, there are security measures in place that may lock you out. If this happens, please reach out to our support team HERE for assistance.
If you have purchased a second ticket as a gift, please reach out HERE and provide the artist's name, the event date, the order number for the ticket(s), and the email address of whom you would like to gift the ticket to. See our helpful support article for more information on gift tickets.