How Do I Download My Purchases?

  • Updated

Check your email...

After making a purchase from a Single-powered store you will receive an email with download links. Each link is valid for 3 downloads. After the download limit has been reached you will be prompted to contact our support team.

Once you click on the link, you'll be sent to a landing page. You will then be given the choice of format - MP3, FLAC or WAV.

An MP3 is the smallest file size, and includes metadata like album art & track info.

WAV and FLAC are large files called "lossless" - these won't contain metadata about the release.

Once you select a format, the download should start immediately. The file will be a .zip, In order to see the track files inside, you will need to "unzip" the compressed file.

Mac users can double-click to open the compressed file. Some PC users will need to download free "Unzipping" software.

Some Gmail users have reported finding their downloads in the new “Promotions” folder.


Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request