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After making a purchase from a Single-powered store you will receive an email with download links. Each link is valid for 3 downloads. After the download limit has been reached you will be prompted to contact our support team.

Once you click on the link, you'll be sent to a landing page. You will then be given the choice of format - MP3, FLAC or WAV.

An MP3 is the smallest file size, and includes metadata like album art & track info.

WAV and FLAC are large files called "lossless" - these won't contain metadata about the release.

Once you select a format, the download should start immediately. The file will be a .zip, In order to see the track files inside, you will need to "unzip" the compressed file.

Mac users can double-click to open the compressed file. Some PC users will need to download free "Unzipping" software.

Some Gmail users have reported finding their downloads in the new “Promotions” folder.